Shipping & Returns

Shipping

Bra Necessities is pleased to offer In-Store Pick-Up at Bra Necessities or shipping within Canada through Canada Post. If your item has sold out or there is any other problem with your order, you will be informed within 1-3 business days. Back-ordered items are subject to manufacturer shipping times. We will do our best to estimate when delayed orders will become available.

Customer Service

Call Us 780-672-2701

Email thegals@branecessities.net

Shipping Rates

Free Shipping On Purchases Over $200.00 to all Canadian Addresses. 

Free Shipping on Purchases Under $20 to all Canadian Addresses.

All other purchases have a $16 Shipping Charge.

Bra Necessities ships all online orders via Canada Post. Please note that Overnight Service is Not Available. 

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Returns Policy

At Bra Necessities, we understand that finding the perfect bra can take a little trial and error. If you are not completely satisfied with your purchase, call us at 780-672-2701 to discuss the return. With authorization from a Bra Necessities employee, returns are accepted within 14 calendar days for an exchange or in-store credit.

Bra Necessities specializes in helping customers find the perfect fit. If you feel your item isn’t quite right, we encourage your to contact us for advice. 

Most items are eligible for exchange or store credit. Please see restrictions below. The following items are not eligible for exchange or store credit:

  • All items purchased On Sale or at a Discount
  • Items without the manufacturer tags
  • Visibly worn, washed, soiled or scented items
  • Men’s and Women’s underwear of any kind
  • Other Items at Owner's Discretion

How to Exchange

If you would like to exchange your item for a new style or different size, please call us at 780-672-2701 or email your request to thegals@branecessities.net. Customers may choose any mail carrier. Bra Necessities recommends choosing a pre-paid delivery method with tracking and/or confirmation of delivery. Ship the item with original tags attached and sales receipt to:

Bra Necessities
4955 50 Street
Camrose, AB T4V 1P9
 

You will receive an email or call when your package is received.

Sale items and items purchased with a discount are always Final Sale.

If you have any questions or concerns about your purchase, Contact Us within 30 Days of Purchase.

Email: thegals@branecessities.net

Call Us: 780-672-2701

Please Note: Customers are responsible for the cost of return shipping.