Shipping & Returns


Bra Necessities is pleased to offer In-Store Pick-Up at Bra Necessities or shipping within Canada through Canada Post. If your item has sold out or there is any other problem with your order, you will be informed within 1-3 business days. Back-ordered items are subject to manufacturer shipping times. We will do our best to estimate when delayed orders will become available.

Customer Service

Call Us 780-672-2701


Shipping Rates

Free Shipping On Purchases Over $300.00 to all Canadian Addresses. 

Free Shipping on Purchases Under $12 to all Canadian Addresses.

All other purchases have a $21 Shipping Charge.

Bra Necessities ships all online orders via Canada Post. Please note that Overnight Service is Not Available. 


Returns Policy

At Bra Necessities, we understand that finding the perfect bra can take a little trial and error. If you are not completely satisfied with your purchase, call us at 780-672-2701 to discuss the return.  If you have any questions or concerns about your purchase, Contact Us within 30 Days of Purchase.

Bra Necessities specializes in helping customers find the perfect fit. If you feel your item isn’t quite right, we encourage your to contact us for advice. All returns must have authorization from a Bra Necessities employee before being returned.

Many items are eligible for exchange or store credit. Please see restrictions below. 

The following items are not eligible for exchange or store credit:

  • All items purchased On Sale or at a Discount
  • All items with a gusset (crotch) including women's & men's underwear, lingerie sets that are sold as a set with underwear, bathing suits, swimwear bottoms or swimwear tops and bottoms that are sold as sets
  • Items without the manufacturer tags
  • Visibly worn, washed, soiled or scented items
  • Other Items at Owner's Discretion

How to Exchange

If you would like to exchange your item for a new style or different size, please call us at 780-672-2701 or email your request to

Customers are responsible for the cost of return shipping. They may choose any mail carrier to return their items. Bra Necessities recommends choosing a pre-paid delivery method with tracking and/or confirmation of delivery. Ship the item with original tags attached and sales receipt to:

Bra Necessities
4955 50 Street
Camrose, AB T4V 1P9

You will receive an email or call when your package is received.

Sale items and items purchased with a discount or during a promotions or sale are always Final Sale.

If you have any questions or concerns about your purchase, Contact Us within 30 Days of Purchase.


Call Us: 780-672-2701

Please Note: Customers are responsible for the cost of return shipping and for the exchanged item(s) to be sent out.